DC Office Complaint Classifier
Classifying citizen complaints for departmental routing.
My contribution
Collected and annotated data, trained and tuned the classifier, and built backend services and APIs.
Contribution
The classifier routes complaints received by DC offices in Bangladesh according to content and urgency. My work covered data collection and annotation, model training and evaluation, and backend/API development.
Evaluation Scope & Methodology
Samples, denominators, uncertainty, sources and limits
Approach
Historical project description from the cited CV; no independent replication or deployment audit.
Limitations
- No public test set, accuracy figure, deployment scale, or service-time reduction was supplied.
Sources
- AI and Construction CVs, Industry experience and research experience (revised November 2, 2026). Public release pending
- Pre-PhD CV, Work experience and personal projects. Public release pending